HealthPoint Kent Urgent Care

Nawida Amiri 3 months ago

In fact, the staff is very kind and friendly, and the hospital is very transparent and organized.

Ashley Ralee a year ago

I saw Dr. Ecko (sp) today and had the best experience. He had an impeccable bedside manner along with being thorough and knowledgeable. Truly 10/10 experience. Even the MA and front desk staff was very kind and efficient. They were all so helpful, I'm very grateful I chose to go to Health Point today.

Mohib Safi a year ago

I went to this urgent care about a month ago and was diagnosed with chest pneumonia. The doctor prescribed me antibiotics for just one week. They helped a little, but not enough, the symptoms came back, and I was feeling exactly the same. I called to let them know, but no one followed up. No one asked how I was doing or if I was still having symptoms. Today, I had to go back in because I still feel terrible. I explained that my symptoms never went away and asked if I could be prescribed another round of antibiotics, since the first one helped, just not enough. Instead of listening, the doctor kept insisting on giving me cough medicine, even though I have chest pneumonia! I kept telling him that cough medicine won’t fix it, but he wouldn’t budge. Then he started saying it might be allergies, despite already knowing I had pneumonia. I even told him I’ve been taking allergy meds like Zyrtec and using nasal sprays, but nothing has helped. Still, he refused to prescribe antibiotics and kept pushing the cough medicine. Eventually, he said, “I can’t keep arguing with you,” opened the door, and basically dismissed me. I felt completely ignored and disrespected. A doctor should listen to

M Edwards Edited a year ago

The nurses here are great and they had me on my way in no time. My only complaint is that their x-ray equipment was down and closed on the weekend. Amazing bedside manner from Cindy the ARNP. Thank you, Cindy and team for your amazing work.

T B 3 years ago

Friendly drs. They listen and know that you know your own body better than they do. Wait was a little over 2 hours start to finish but every other urgent care was full and not taking anymore people so thats not long to wait.